At B-TECH Fire & Security, we are committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).
- Information we collect
When you opt in to receive SMS messages from B-TECH Fire & Security, we may collect the following personal information:
Your mobile phone number
Your name (if provided)
Any information you provide in your message responses
Message delivery and interaction data (e.g., timestamps, status) - How we collect your information
We collect information directly from you when:
You enter your phone number into a web form
You interact with our customer support via SMS
You opt in through a purchase or registration form - How we use SMS information
We use your SMS data to:
Respond to your inquiries or support requests
Analyze message delivery and engagement to improve our services - Sharing your information
B-TECH Fire & Security does not sell or share your SMS opt-in data with third parties for their marketing purposes.
We may share your information with trusted service providers who help us deliver our SMS messaging services, such as:
SMS gateway providers
Phone carriers
Customer support platforms
These vendors are contractually obligated to keep your information secure and only use it to provide services to B-TECH Fire & Security. - Your choices & rights
You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
To request access to or deletion of your SMS-related data, please contact us at support@btechllc.com. - Data security and retention
We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. - Changes to this policy
We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy. - Contact us
If you have any questions about this policy or your SMS data, please contact us at:
B-TECH Fire & Security, LLC
Support@btechllc.com
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from B-TECH Fire & Security, LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.btechllc.com/sms-privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.